Adam works at Malcolm Clarke Steel and came to the Job Gym to gain a counterbalance forklift truck licence. Adam was very anxious about coming to us as he was nervous about failing, due to unsuccessful test situations in the past.
Adam attended his first day and met his FLT Instructor Lee Knight. Whilst Lee was going through the induction Adam became more nervous and anxious in case he couldn’t remember all the information and explained this to his instructor. Lee quickly adapted his training techniques to help Adam settle down and reduce his anxiety levels.
By the second day of training Adam became more confident and this just excelled through to day five of the course.
Adam has now passed and gained his FLT licence and has more confidence within himself and his ability to use a counterbalance FLT. He is doing well in his role and looking forward to progression and future prospects with Malcolm Clarks.